Services included in the entrance fee

USE OF OUTDOOR SWIMMING POOLS, SUNBEDS WITH UMBRELLA

Comfort is especially important for a great mood and that is why we offer free use of sunbeds and umbrellas to make your stay with us pleasant and complete. The available sunbeds and umbrellas on the territory of the Mineral complex “Terme di Hissar” are used free of charge by its visitors.

Please note that purchasing an entrance ticket does not guarantee a reserved sun lounger and parasol if all available are occupied before your arrival!

PARKING

The parking lot adjacent to the complex is free for use only by the guests of the complex!

FREE TRANSPORT PROVIDED FROM THE TOWN OF HISARYA TO THE MINERAL COMPLEX “TERME DI HISSAR”.

You can see the schedule HERE

MEDICAL CARE

A medical professional is stationed on the complex’s grounds at all times, providing first aid if needed.

Services at extra charge

USE OF RELAX ZONE, INCLUDING SAUNA, STEAM BATH, SALT ROOM, HOT RELAXATION MINERAL POOL.

RENTAL OF SAFE
On the territory of the Mineral complex “Terme di Hissar” all payments are made through a waterproof electronic bracelet, which you receive upon entering the complex. At our cash registers is filled with the desired amount.

For the security of your valuables, we recommend that you rent a safe to store until you leave. Payment of rent for a safe is made at our box office after entering the complex.

The price for renting a safe is BGN 5.00.

PAYMENTS

You can pay the entrance fee in cash or by debit / credit card at the box office at the entrance of the complex. On the territory of the complex you can pay only with your electronic bracelet. It is a kind of deposit card and you can top it up with amounts of your choice at our cash registers. With your electronic bracelet you can pay for all additional services on the territory of the complex (food and drinks, safe rental, use of the Relax zone, VIP zone, etc.). You can check the amount of your bracelet with our employees at the cash registers.

You can recharge it at the cash registers in the complex at any time, if the amount in it has run out. The bracelets can be recharged in cash or by debit / credit card. The bracelets are waterproof and do not come off during the entire stay on the territory of the complex.

A fine of BGN 20.00 is due for a lost or damaged bracelet.

If you have not used the entire amount deposited, your balance will be refunded when you leave the complex.

Don’t forget to take the rest of the amount you paid from our cash registers, but before you return your bracelet!

All bracelets are restarted immediately after their return and the information on them is not restored!